Privacy Policy

Loop and Donna · Last updated September 16, 2026

This policy explains how Rainbow Oasis collects, uses and shares information for Loop, our private video-sharing app, and Donna, our AI voice assistant. The sections below distinguish the two services. Donna can process personal information with AI to provide the conversations and assistance you request.

Information used by Loop

Account: your phone number for SMS sign-in, chosen first name and optional profile photo.
Contacts, with permission: to help find friends already on Loop. We do not message your contacts or upload your full address book for advertising.
Content: the videos and audio you record, and prompts you answer. Videos are delivered to the friends you choose.
Device and usage: notification tokens, app and device identifiers, and logs needed to operate, troubleshoot and secure Loop.

We use this information to provide sign-in, video sharing, enabled notifications, moderation and service maintenance. Loop uses Google Firebase for authentication, storage and notifications.

Loop's generic AI prompts: Loop's daily questions are generated with Microsoft Azure OpenAI. These generic prompts are not personalized with your personal information or videos. This statement applies to Loop's prompt generation; Donna's AI processing is described below.

Information used by Donna

Account and preferences: your phone number for sign-in, account identifier, chosen name, setup answers, interests, time zone and preferences you provide.
Voice and conversation content: microphone audio during calls, transcribed conversation turns, assistant replies, selected conversation excerpts and memories, notes, tasks, journal entries, briefs and work results. Content you speak or provide may contain personal information.
Connected apps, when authorized: information from the Gmail accounts, Google Calendar and Slack account you choose to connect, including relevant message content, sender or recipient details, calendar event information and authorization/connection records. Work and personal connections are handled separately. Donna uses this context for personalized preparation, conversations and requested work.
Reminders and location, when enabled: commute schedules, home/work locations you supply, calendar reminders and notification preferences. Departure reminders use iOS location permissions and region-based notifications; Donna does not require continuous server-side location tracking.
Subscriptions: an account-linked billing identifier, product and transaction information, purchase/renewal/expiry status and trial eligibility. Apple handles payment; Donna does not receive your full payment-card details.
Technical data: app/device information, notification tokens, network and call-quality measurements, session identifiers, timestamps, errors, and purchase/paywall events used to operate and troubleshoot the service.

How Donna uses and shares information

We use the information above to understand and respond to you, remember relevant context, prepare daily briefs, complete requested work, manage your subscription, deliver enabled reminders and improve reliability. Donna sends relevant personal content to service providers as needed for these features:

OpenAI: voice conversations and AI processing of relevant conversation, memory and task context.
DeepSeek: AI preparation and task processing using the relevant context for that request.
LiveKit and Fly.io: real-time voice transport and the servers running Donna's voice service.
Google Firebase / Google Cloud: account authentication, application data storage, backend processing and notification infrastructure. Apple also delivers iOS notifications.
Composio and the apps you connect: authorized access to connected accounts and requested actions, such as preparing a Gmail draft. Content is sent to an external destination when you request an implemented delivery action.
E2B: isolated processing environments for supported assistant work, including the task context needed to produce the result.
SerpApi: public web/news searches used for research and preparation. Search requests are designed to use public research queries rather than private message bodies.
Apple, RevenueCat and Superwall: subscription purchases, restoration, entitlement verification, paywall presentation and related operational analytics. RevenueCat and Superwall receive Donna's account-linked billing identifier and relevant device, product, transaction and paywall information.

AI responses may be inaccurate. Avoid providing information that is unnecessary for the assistance you want. Disconnecting an app stops future access through that connection; it does not automatically erase information already saved in Donna or content already delivered to another service.

Other sharing

Loop shares the videos you send with the friends you select. We may disclose information where required by law or to protect users, the public or our rights and services. We do not sell personal information or use it for third-party advertising.

Retention and deletion

Loop: we keep account information and content while your account is active. Account deletion removes the Loop profile, friend connections and account content, subject to records needed for legal, security or backup purposes.

Donna: conversation transcripts, selected memories and saved outputs are retained to support continuity and your history. There is currently no automatic short-term expiry for all conversation records. Use Donna's account-deletion control to remove your Donna profile and stored Donna data and revoke its connected-app access. You can also delete supported individual notes or tasks in the app.

Donna and Loop share sign-in infrastructure. Deleting Donna data does not delete a separate Loop account or the shared sign-in record. Contact us if you want help removing remaining account identifiers. Deletion from Donna does not remove content already saved in your Gmail, Calendar or another external service.

Deleting the app or Donna account does not cancel an Apple subscription. Manage or cancel it in your Apple subscription settings. Apple and billing providers may retain transaction records, and providers may retain operational, security, legal or backup records under their own retention requirements. Contact us for access or deletion requests involving these records.

Your choices

Control microphone, camera, contacts, photos, calendar, location and notification permissions in iOS Settings, as applicable to the service you use.
Choose which accounts to connect to Donna; disconnect them in Donna or revoke access with the connected service.
Manage subscriptions through Apple and use Restore Purchases in Donna when needed.
Use account deletion in the relevant app, or contact us to request access, correction or deletion of your information.

Security and international processing

We use encrypted network connections and access controls to protect information. No system is completely secure. Our cloud and AI providers may process information in the United States and other countries; their processing locations and applicable laws may differ from where you live.

Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided us personal information.

Changes

We may update this policy as our services change. The current policy and its last-updated date will appear here.

Contact

Questions and privacy requests: 292.zhuang@gmail.com.